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Q:How does McDonald’s ensure food safety?

A:From the farms and oceans to our counters, we are renowned for upholding one of the highest food safety and quality standards in the world. In addition, on a daily basis, every restaurant conducts at least 72 safety checks.

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Q:What safety procedures do you have in place in your restaurants?

A:We conduct at least 72 safety checks and procedures in our restaurants. eg. we use different coloured gloves when handling raw and cooked foods and take temperatures of products and equipment at least twice a day.

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Q:Can McDonald's food be part of a healthy, balanced diet?

A:Yes. Many nutrition professionals agree that McDonald's food can be part of a healthy eating style based on the sound nutrition principles of balance, variety and moderation. One key to a healthy diet is to moderate, not eliminate, favourite foods because eliminating foods is rarely successful in the long term. It is important to eat a balanced diet over time, rather than focusing on any one food or meal.

McDonald's varied menu and range of serving sizes make it easy to fit our food into a balanced diet and to create a range of meal combinations that fall within recommended guidelines for calories, fat and other nutrients. Customers can gain easy access to nutritional information on our food via this website, in-restaurant traymats and leaflets.

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Q:Why are your apple dippers so crunchy even though they’re cut? Do you use preservatives?

A:Only Vitamin C is added to our Apple Dippers to act as a preservative. No other preservative is used.

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Q:Can Happy Meals be part of a balanced diet for kids?

A:Yes. McDonald's Happy Meals can be part of a well-balanced diet for kids. In fact, kids' meals at McDonald's offer age-appropriate portion sizes and contain at least nine important nutrients that growing kids need, including calcium, iron, zinc, B vitamins, vitamin C, and other vitamins and minerals (according to the US Food and Drug Administration), depending on choices made.

McDonald’s Singapore offers mix ‘N’ match Happy Meals which allows Mums to create a balanced meal for their children simply by choosing an entrée, a side and drink from a wide range of wholesome choices available. And at no extra cost too. Corn Cup, Apples Dippers, yoghurt and 100% Apple Juice are some of the choices introduced recently.

By offering greater choice, we aim to help children eat balanced meals, while encouraging the right balance between calories consumed and energy expended through physical activity. Learn more about McDonald's philosophy on food quality.

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Q:What's the meaning of your theme, "it's what i eat and what i do i'm lovin' it"?

A:The "it's what i eat and what i do" theme is part of McDonald's ongoing commitment to inspire people to live balanced, active lifestyles. The theme captures the message that people should strive to find their own level of energy balance.

Achieving energy balance means eating roughly the same number of calories that you use up throughout the day. To put it simply, Energy IN should be equal to Energy OUT. Energy IN refers to the food that you eat every day, including meals, snacks and beverages. Energy OUT is the amount of energy you use when you walk, exercise, work and play and what your body uses for living (e.g., to keep your heart pumping, lungs breathing and blood circulating).

When you maintain energy balance, your Energy IN is about the same as your Energy OUT. Your weight stays steady and your well-being improves. When energy IN is greater than Energy OUT, weight is likely to be gained. Conversely, when Energy IN is less than Energy OUT, weight loss may be the result.




Q:Does your food contain added MSG?

A:No, we do not add MSG to our food except for small amounts in our sausages, curry sauce and McSpicy.

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Q:What type of oil do you use for frying?

A:We use only 100% vegetable oil (palm-olein) with no trans-fat*
* <0.5g per 100g as per Health Promotion Board’s guidelines

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Q:Are McDonald’s french fries suitable for vegetarians?

A:Yes, McDonald’s Singapore uses only 100% vegetable oil with no trans-fat* to cook our world-famous french fries – they do not contain wheat, gluten or beef extract, and are hence suitable for vegetarians.
*<0.5g per 100g as per the Health Promotion Board’s guidelines

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Q:I am a vegetarian. What foods can I eat at McDonald's?

A:The French Fries and Hashbrowns served at McDonald’s Singapore are suitable for vegetarians. Likewise our Corn Cup and Apple Dippers. We also gladly accommodate requests for customised orders without meat (eg. without beef, chicken or fish).

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Q:How can I add more fibre to my meal at McDonald’s?

A:You may ask for more veggies, at no extra cost. You may also consider adding a Corn Cup or a pack of Apple Dippers to your meal (at only $1 with an Extra Value Meal purchase).

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Q:What type of milk do you use in your desserts?

A:Our cold desserts use milk-based solids and include vegetable oil.

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Q:Why don't you offer salads?

A:We have offered salads previously but demand was too low to keep it on the menu. However, we will continue to explore other salad options to meet our customers' demands.
You can always ask for more vegetables with your order or enjoy a salad at selected McCafés.


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Q:How does the quality of McDonald's food compare to the food I serve at home?

A:Many of the items we serve at McDonald's are from the same trusted brands you might find in the supermarket. We will only purchase from trusted sources from around the world.

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Q:Is the food served at all Singapore McDonald's restaurants certified Halal?

A:Yes, all McDonald's restaurants in Singapore received Halal certification from MUIS (The Islamic Religious Council of Singapore). The regulatory body approved McDonald's food for consumption by Muslims in 1992.

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Q:What do you do with the used oil?

A:Used oil is sold to AVA / NEA-approved recycling companies to be recycled into other by-products.

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Q:Where do your eggs come from? Do you wash them before use?

A:The Grade AA, lower cholesterol eggs we use are sourced locally. All eggs are washed, sanitised and oiled before reaching our restaurants.

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Q:What kind of meat do you use in your McChicken and Spicy Chicken Strips?

A:We use a blend of white and dark meat in McChicken. 100% white meat is used in our Spicy Chicken Strips.

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Q:How often do you change the oil in your fryer?

A:The oil is filtered every day and we change the oil in the fryer at least once a week. Oil is checked regularly to ensure the quality of food cooked is not compromised.

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Q:How often do you clean the grills?

A:The grills are cleaned after every use. In addition, every 24 hours, the grill will be shut down and thoroughly cleaned.

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